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Service Officer - Bilingual W/ series 7,66 - Miami Job
Date: Nov 21, 2009
Location: Miami, FL, US
Service Officer - Bilingual W/ series 7,66 - Miami
Service Officers are the link between client facing activity and Citibank's global organization. It is the goal of the service organization to deliver Citibank's products and services to our clients in the most efficient and timely manner, while always abiding by every internal and governmental regulation.
·Process all client transactions and respond to all inquiries, from external and internal clients, efficiently and timely ensuring validation and proper execution of customer instructions.
·Product knowledge of Banking, Fiduciary, Credit and Investments a must.
·Support the Private Bankers by providing quality service to the clients always adhering to policies and legal requirements.
Stay abreast of all LATAM products and services
·Superior customer service and problem resolution skills. Must be detailed oriented, able to multitask efficiently, manage ambiguity, and work in a fast-paced environment.
·Excellent organizational skills, be able to communicate effectively (written/spoken), maintain and foster client relationships, build / leverage internal network with various product partners.
·Must be team oriented.
·Seeks process improvements and generates new ideas to streamline processes/transactions.
·Proficient in Windows and Microsoft Office applications
·Series 7 & 63 licensed
·Bilingual (Spanish or Portuguese) is required.
IDEAL SKILLS FOR POSITION: Organized, consistent, multi-tasking, team player
Primary Location: Miami, FL, US
Service Officers are the link between client facing activity and Citibank's global organization. It is the goal of the service organization to deliver Citibank's products and services to our clients in the most efficient and timely manner, while always abiding by every internal and governmental regulation.
·Process all client transactions and respond to all inquiries, from external and internal clients, efficiently and timely ensuring validation and proper execution of customer instructions.
·Product knowledge of Banking, Fiduciary, Credit and Investments a must.
·Support the Private Bankers by providing quality service to the clients always adhering to policies and legal requirements.
Stay abreast of all LATAM products and services
·Superior customer service and problem resolution skills. Must be detailed oriented, able to multitask efficiently, manage ambiguity, and work in a fast-paced environment.
·Excellent organizational skills, be able to communicate effectively (written/spoken), maintain and foster client relationships, build / leverage internal network with various product partners.
·Must be team oriented.
·Seeks process improvements and generates new ideas to streamline processes/transactions.
·Proficient in Windows and Microsoft Office applications
·Series 7 & 63 licensed
·Bilingual (Spanish or Portuguese) is required.
IDEAL SKILLS FOR POSITION: Organized, consistent, multi-tasking, team player
Primary Location: Miami, FL, US
Nearest Major Market: Miami
Job Segments: Finance, Investment
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| Find similar jobs: | Citigroup Jobs, Customer Service Jobs at Citigroup, Florida Bilingual Jobs, Florida Bilingual Customer Service Jobs, Florida Bank Customer Service Jobs |
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