Bilingual Analyst 2 - Brazil Settlements Job

Bilingual Analyst 2 - Brazil Settlements

Business Overview

LATAM Client Trade Processing has the responsibility for ensuring that all Security and Cash transactions relating to the trading of our Citigroup Global client base are processed in a timely and accurate manner. The unit is the interface to the Argentina, Chile, Colombia, Peru, and Venezuela markets and thus market knowledge and relationships are key to effective processing. It is a high-pressure environment as you are the face to face with the market (brokers / depository) and subject to numerous deadlines.

Key Responsibilities

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Client Service - Serve as Primary operational contact for institutional client base (Broker dealers and global custodians)

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Monitor clients' equity and fixed income activity and ensure timely execution of securities settlements, F/X, funds transfers

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Liaise with multiple operational, Product, sales and network teams to facilitate resolution of client issues

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Manage client relationships and ensure timely resolution of investigations and queries

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Client education - Serve as market expert and coach clients in adhering to Brazil capital market regulations

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Foreign Exchange Processing - Identify, authorize FX deals, send confirmations to clients and follow up on receipt of funds

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Account Maintenance - Process account openings and closings for markets supported Respond to both Internal and External client queries in a timely manner

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Messaging - Set up electronic statements delivery for client base

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Monitor Front End system and maintain control log

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Effectively interact with other operating units and managers

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Identify and implement service enhancements and process improvements

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Respond to both Internal and External client queries in a timely manner

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Resolving all assets, cash breaks and overdrafts on a timely basis

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Bachelor's degree or equivalent related experience required

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3 years of securities settlements related experience

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Previous international experience with LATAM markets preferred

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Bilingual - Portuguese required

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Excellent client service skills

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Proficient PC skills (MS Office Suite, Word, Excel, Access a plus)

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Excellent written and verbal communication skills

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Strong interpersonal, analytical, attention to detail, time management and problem solving skills

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A proven ability to learn new processes and introduce change

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Proven success as a team player

Primary Location: Tampa, FL, US

Nearest Major Market: Tampa